Privacy Policy

GGR CLUBS PRIVATE LIMITED

GGR Resorts & Clubs

Airport Road, Near Rama Mandi, Jalandhar, Punjab, India

Last Updated: September 2026

GGR Resorts & Clubs respects your privacy and is committed to protecting the personal information of our guests, customers, members and website visitors. This Privacy Policy explains how GGR Clubs Private Limited may collect, use, store and protect information when you visit our website, contact us, make a reservation, use our resort services or otherwise interact with us.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with GGR Resorts & Clubs, we may collect information that you voluntarily provide to us, including:

• Name and contact information
• Phone number
• Email address
• Postal or billing address
• Booking and reservation information
• Guest and accommodation details
• Event, wedding or banquet requirements
• Membership information
• Food, dietary or service preferences provided by you
• Payment and transaction-related information
• Information provided through enquiry or contact forms
• Other information that you voluntarily provide to us

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system, referring website, pages visited and general website usage information.

This information may be used to understand website usage, maintain website security, improve website performance and provide a better user experience.

3. How We Use Your Information

We may use personal information for purposes including:

• Processing and managing reservations and bookings
• Providing accommodation and resort services
• Responding to enquiries and customer requests
• Managing weddings, events, conferences and banquet bookings
• Managing memberships and membership services
• Processing payments and related transactions
• Communicating with guests and customers
• Providing requested information about our services
• Improving our website, facilities and services
• Maintaining security and preventing misuse or fraud
• Complying with applicable legal and regulatory requirements
• Managing customer relationships and service requests

4. Communication and Marketing

Where permitted by applicable law, we may use your contact information to communicate with you about reservations, enquiries, services, special offers, events, promotions and other information relating to GGR Resorts & Clubs.

You may request that we stop sending promotional communications by contacting us using the details provided in this Privacy Policy.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences and enhance the user experience.

Cookies may also be used for website analytics, performance monitoring and security purposes.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Payment Information

Payments may be processed through authorized payment providers or financial institutions.

We may receive transaction-related information necessary to confirm and manage your payment. Payment card information may be processed directly by the applicable payment service provider.

We do not intend to retain payment card information longer than necessary for legitimate business, legal or transaction-related purposes.

7. Sharing of Personal Information

We may share personal information where reasonably necessary to provide our services or fulfill legitimate business and legal purposes.

Information may be shared with:

• Authorized employees and representatives
• Service providers assisting with our operations
• Payment processing providers
• Technology and website service providers
• Event and hospitality service providers where required
• Professional advisors where reasonably necessary
• Government authorities or law enforcement where legally required

We do not intend to sell your personal information to third parties for their independent marketing purposes.

8. Third-Party Services and Websites

Our website may contain links to third-party websites, platforms or services.

Third-party websites and services may have their own privacy policies and practices. GGR Resorts & Clubs does not control the privacy practices of third-party websites.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

9. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal requirements and fulfill legitimate business purposes.

The retention period may vary depending on the type of information and the purpose for which it was collected.

11. Children's Privacy

Our website and services are primarily intended for general users and hospitality customers.

We do not knowingly request unnecessary personal information directly from children. Where a child is staying at or attending an event at the resort, information may be provided by or managed through a parent, guardian or responsible adult where required.

12. Photography and Video Recording

GGR Resorts & Clubs may use photography or video recording for operational, security, promotional or marketing purposes where permitted by applicable law.

Private events may also involve photography or video recording arranged by the event organizer or third-party service providers.

Guests who have questions or concerns regarding photography or video recording should contact resort management.

13. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include requesting access to, correction of or information about the processing of your personal information.

You may contact us using the details below if you have a privacy-related request or concern.

We may need to verify your identity before processing certain requests.

14. Accuracy of Information

We request that the personal information you provide to us is accurate, complete and up to date.

You may contact us if information you have provided needs to be corrected or updated.

15. Data Protection and Legal Compliance

GGR Clubs Private Limited will handle personal information in accordance with applicable privacy, data protection and other relevant laws and regulations.

Where required by law, we may disclose personal information to government authorities, regulatory bodies, courts, law enforcement agencies or other authorized parties.

16. Changes to This Privacy Policy

GGR Clubs Private Limited may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated Privacy Policy will be published on this website together with the revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or the way we handle personal information, please contact us:

GGR CLUBS PRIVATE LIMITED

GGR Resorts & Clubs

Address: Airport Road, Near Rama Mandi, Jalandhar, Punjab, India

Phone: 628 4000 628

Email: ggrclubresorts@gmail.com

Email: info@ggrclubresorts.com

Website: www.ggrclubresorts.com